Michael Wellman Email Address

Chief People Officer

TeleTech, founded in 1982, is dedicated to making every customer experience a human experience. But, delivering those experiences across all channels all the time is easier said than done. Disconnected technology systems, data silos, outdated processes, and rising costs often stand in the way. Through its proprietary Humanify Customer Experience as a Service offering, TeleTech helps brands break through the barriers to deliver amazing, real experiences every time.

For more than 20 years, I’ve been committed to working with HR professionals and business leaders to build great cultures that deliver highly-skilled, motivated teams. I believe in enabling people, rather than micromanaging and working in teams rather than silos. To me, the best way to drive a business forward is by engaging the hearts and minds of its employees. That’s why I joined SGH. Their focus on building a culture of engagement, where employees are committed to the company’s purpose and are motivated to make things better, aligns closely with my belief that there’s  no goal that can’t be accomplished when employees work as one toward achieving it. At SGH, our business is creating exceptional experiences for our customers and I am committed to delivering exceptional experiences to our employees every day.