Ken Tuchman Email Address

Chairman and Chief Executive Officer

TeleTech, founded in 1982, is dedicated to making every customer experience a human experience. But, delivering those experiences across all channels all the time is easier said than done. Disconnected technology systems, data silos, outdated processes, and rising costs often stand in the way. Through its proprietary Humanify Customer Experience as a Service offering, TeleTech helps brands break through the barriers to deliver amazing, real experiences every time.

Entrepreneur. Technology innovator. CX evangelist. Passionate about humanifying the customer experience and making it easy for companies and their customers to interact across any channel. Founded TeleTech in 1982 before “startup” was a word. Today the company has grown into a global technology-enabled services enterprise supporting many of the world's most celebrated brands. Award-winning platform manages billions of complex customer interactions daily through voice, chat, digital, social, video and email on behalf of clients across the globe.