Senior Client Partner and Portfolio Leader
business transformation consulting
Seasoned BPO Leader with 17 Years of experience managing Fortune 50 Companies & Unicorns. My specialties include... Sales & Business Development, Account Management, Account Strategy & Planning, Proposal Design & Delivery (RFx), Client Management, P&L Management, Team & Portfolio Management. Digital Transformation, Business Analytics, CX Strategy & Roadmap, Program Management, Project Management Professional (PMP), Change Management (PMO). Migrations & Transitions, Pre-Sales Support, Build & Manage end to end Operations, Operational Streamlining, Process Improvement. Experience across multiple verticals such as e-Commerce, Hi-Tech, Social Media, Travel, Transportation, Utilities, Healthcare & Telecom. Talk to me about Digital CX, Contact Center, AI/ML Data Services, Trust & Safety Ops, Enterprise Back Office, Service Desk & Tech Support, Business Process Outsourcing, Impact Sourcing and more … P.s. "My comments are personal and do not communicate the views of my employer."
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