Operations Support Manager
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Versatile ops professional, hands on leader and thrive on turning opportunities into actions and results. Worked for international blue chip retailer, entrepreneurial SME, independent charity and Museum, social enterprise agency and two very different but top class North East University's, I am comfortable in adapting my approach to different business environments and sectors. I'll happily promote, drive and manage change: every role I have undertaken has been underpinned by a strong thread of transformation and growth. Above all I will add value and bring energy, enthusiasm and an inclusive approach to making things happen. I can: - make money and save money through strategy, planing, monitoring and amending; retailing, trading, managing contracts, managing process and resource - continuously re-invent and improve excellent customer experiences with authenticity - ensure quality and standards are not compromised through a great eye for detail and a resolute and systematic approach - project manage from conception to completion, I am a certified Prince 2 practitioner - manage stakeholder relationships from in house to partner to supplier to high profile funder - solve challenges and exceed targets by leading, encouraging and coaching colleagues to use their skills and knowledge, think outside the box whilst ensuring that they are constantly learning and developing - be highly flexible approach: working across businesses, coordinating and managing conflicting priorities and tight budgets efficiently and fairly. - create, disseminate and embed policies and procedures - report into and make recommendations to boards I'm a completer finisher, fast learner and team player. If you want something doing, I'm a great person to get it done.
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