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Adam Koch Email Address


Stratus Technologies Espana

Stratus TechnologiesUa solutions enable rapid deployment of always-on infrastructures, from enterprise servers to clouds, without any changes to your applications.


Experienced technical services leader with successful track record of building and leading global Client Support Organizations with 24x7 operations. Experienced defining best practices, procedures and implementation of key business systems which support the scalable delivery of high quality customer support experiences. Integration and optimization of key support tools and systems including: CRM, defect management, customer/partner portals, community forums, call management systems and internal/external knowledge management systems. Well versed in defining and reporting organizational metrics and KPI’s used for measuring success of the organization and ensure delivery is on plan. Specialties: Global Support Operations Management, SaaS Operations, P&L Management, Contract Proposals & Negotiations, Escalation Management, Metrics & Reporting, IT & MIS Management

Lives in Fitchburg.

Other people working at Stratus Technologies Espana:

Christopher KohBusiness Development Director
Rick HunterChief Technology Officer
Christina ClohecyChief Financial Officer
Haitham HimoudEMEA Marketing Director
Jason AndersenVice President, Strategy and Product Management
Peter SommerAuslandsvertretung
Giacomo Ghidini**********@stratus.com
Barry DelleceseSenior Director, Product Management and Product Marketing
Ken Espiau**********@stratus.com
Jeffrey YoungHead of Business Development
Silvia BobleaEMEA Marketing Executive
John ScolasticoChief Information Officer and Vice President of Information Technology and Head of Information Technology
Kathleen ThiffaultSenior Tax and Treasury Advisor
Jay DavidSenior Manager, Solutions Marketing
Dara Ambrose**********@stratus.com
Catherine RobertsHead of EMEA Marketing
Bee YiuMarketing
Sally Bate**********@stratus.com
Terry RourkeSolution Marketing Manager
James Robichaud**********@stratus.com
Maureen BaconSales Enablement Manager
Dominique ToddManager, Client Experience
Georg Dier**********@stratus.com
Mark AbbottInformation Technology Manager, Telecom Services
Tony MurphyChief Information Officer and CISO

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