Redmond Joyce Email Address

Senior Programme Manager

ServiceSource provides purpose built Revenue Lifecycle Management solutions, best-practices and technologies to grow and retain recurring revenue from existing customers.

•Experienced at managing substantial projects using project management methodology and delivering them on time, within budget and to the required quality in the ICT sector. •Accomplished manager, who has worked in multi-national companies and possesses significant commercial acumen. •Represented companies at corporate level in various roles and developed very good relationships with customers and suppliers alike. •Drove continuous improvements using Total Quality Management (TQM) techniques and achieved significant cost reductions through value engineering / purchasing negotiations. •Very familiar and competent at transition and change management.