Elizabeth Thompson Email Address

Founder and Chief Experience Officer

Southeastern Grocers, parent company of BI-LO, Harveys and Winn-Dixie grocery stores, is the fifth-largest conventional supermarket chain in the U.S. and the second-largest conventional supermarket in the southeast based on store count. The company employs nearly 72,000 associates who serve customers in 790 grocery stores, 143 liquor stores and 527 in-store pharmacies throughout the eight southeastern states of Alabama, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina and Tennessee.

Elizabeth Thompson is the Founder and Chief Experience Officer for Intuitive Quest, LLC. Her talent for designing world-class cultures and linking people metrics to business metrics is what fuels her ambition. Elizabeth is teaching companies across the globe how to create a culture where employees can simultaneously personally and professionally be the best version of themselves and exceed their professional goals resulting in higher retention, engagement, innovation, and productivity. Prior to leading Intuitive Quest, Elizabeth was the Executive Vice President and Chief People Officer for Southeastern Grocers Inc., parent company of BI-LO, Fresco y Más, Harveys and Winn-Dixie stores. Southeastern Grocers is a Fortune 300 privately held company and one of the largest conventional supermarkets in the U.S. serving customers in grocery stores, liquor stores and in-store pharmacies. In this role, Elizabeth was responsible for all aspects of Southeastern Grocers’ human resources and communications strategy with proven results in building a winning culture, as evidenced by significant improvement in turnover, engagement, and trust scores. Additionally, she oversaw the company’s integrated communications and community strategy to improve brand perception and position the company as an industry leader in charitable initiatives. In 2021, Elizabeth was featured in a Harvard Business School case study for SEG's cultural transformation that fueled its financial turnaround. From 2014-2021, she led the company’s people strategy through numerous M&As, a Chapter 11 prepack, an IPO and a pandemic. Under her leadership, SEG became certified as a Great Place to Work®️ and was recognized as one of Newsweek’s Most Loved and Trusted Companies. Elizabeth began her career with Starbucks Coffee Co. from 2000-2012, where she played an integral role in driving business results and improving leadership capability throughout the company’s transformation agenda. Her multidimensional expertise in both operations and human resources has helped companies transform by reinventing leadership styles to foster customer-centric cultures. Elizabeth graduated with honors from Indiana Wesleyan University, has her Board Compensation Committee certification at Harvard Business School and completed the Chief Executive Program at University of California, Berkeley. She is a Certified Professional Coach, Myers-Briggs and Change Management practitioner. Additionally, Elizabeth is a board member for the American Heart Association and Teach for America.