Logo of Royal Canin

Rick Hall Email Address

abcdefghi@royalcanin.com

Job Title

Chief Digital Officer North America

Company
Royal Canin

At Royal Canin, we make the most precise and effective nutrition for cats and dogs based on size, age, lifestyle, breed and to address specific needs.

Bio

Results......The motivational force driving me is seeing results on operational initiatives and accountability that my team has put into place to increase revenue, improve quality and manage costs. I am recognized as an operational executive that drives transformational change by ensuring accountability and controls that drive efficiency, increase shareholder value and client satisfaction. My area of expertise lie in the ability to drive increases in revenue and manage costs while meeting my clients service level expectations. This is done through creating value add services for our clients, identifying additional areas within our market to focus on growth and reduction of costs associated with performing these services through accountability, sound process and cost management. Success Stories: ● Customer Satisfaction toolset to include Net Promoter and Net Loyalty programs. ● Centers of Excellence created to include Operations, Workforce Management, Client Services, Quality / Training, Sales and Marketing, Technology and Application Development across enterprise. ● 15% improvement in Quality across enterprise. ● 20% reduction in Cost per Unit. ● Standardize Operational Controls across enterprise. ● Client Satisfaction increase by 15% year over year.

Last University
Attended Lindenwood University
Location
Lives in Missouri, United States.

Other people working at Royal Canin:

France GarnierGlobal Procurement Director
Olivier ReymondCo-Founder
Mathieu MaoProduct Performance Research Team Manager
Nicole GaynorSenior Manager Omnichannel Marketing
Hanna**********@royalcanin.com
John Sivill**********@royalcanin.com
David Reavis**********@royalcanin.com
Andrea ParsonsDigital Strategy Director
Jacky ElkinsEnterprise Business Analyst
Albin Pawlak**********@royalcanin.com
Greg GillanInformation Technology Infrastructure
Chad LinhardtDigital Marketing Activation Manager
Stacey Osborn**********@royalcanin.com
Aileen SandovalFinancial Advisor
Tim GrizzleMarketing Center of Excellence Director
Chris GoodwinDirector of Marketing • Strategic Leader • People Leader • Branding and Positioning • New Product Development
Kamie EckertSenior Manager, Threat Research
Andriana ThroECommerce Director
Jim SquiresGlobal Digital Capabilities Technology Officer

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