Rick Hall Email Address

Chief Information Officer North America

At Royal Canin, we make the most precise and effective nutrition for cats and dogs based on size, age, lifestyle, breed and to address specific needs.

CDO / CIO / CTO / COO - Agile Digital Transformational Executive in the Consumer Goods and Services industry. An Experienced Executive, People Leader, and Strategic Operational Technologist with 20+ years’ experience in consumer goods, services, technology, E-Commerce, Distribution, and manufacturing. Leading teams that find more efficient ways to enable capabilities through a product based agile approach inserting value quicker with priority. Changing the narrative within Marketing, Sales, Operations, HR, Recruiting, Finance, Field Operations, C-Suite, and Ownership that focuses on Capability enablement and not systems to help more effectively build the right strategy that then enables operational success. Serving on multiple university boards and organizations that focus on how Data is becoming such a large part of how we do business. These include Washington University Center for Analytics and Business Insights, University of Missouri School of Data Science and Analytics, and St. Louis Chief Data Officer Forum. In addition, Rick is a member of the adjunct teaching staff at Lindenwood University Plaster School of Business teaching classes in Management and Leadership, Organizational Behavior, Supply Chain Management, and Employment Law in both the Graduate and Undergraduate focus. SPECIALTIES: Agile Development, Iterative Development, Design Thinking, Strategic Planning, Customer Experience, Acquisitions, Mergers, BPO Management, Project Management, PMO, E-Commerce, Digital Strategy, Digital Transformation, Retail Customer and Client Engagement, CRM, ERP, ACD, DR, BCP, Logistics and Distribution, Inventory Control, Continuous Improvement, Six Sigma.