Chief Customer Officer
Rocket Software is a privately held software development firm founded in 1990 with a focus on helping clients and partners run their infrastructure, business processes, and data analytics.
I'm a results-driven business executive with a passion for creating outstanding experiences for customers and partners and a record of proven success partnering with senior leaders to drive transformation and positive change. I'm a strategic thinker who leads by example and sets high expectations for delivery and performance to customer expectation in demanding and dynamic internal and customer-facing growth environments. My passion is to identify and recruit great people, challenge them to take on the most difficult problems, inspire them to take risks and stretch their personal and professional boundaries, celebrate their victories when they achieve them and their failures when they don't, and be their trusted mentor, coach and cheerleader. I am a frequent presenter and thought leader on IT Leadership, and have particular interest and passion in the development of next-generation IT leaders and helping mid and senior level Information Technology managers build the skills necessary to become CIO's. I'm a technically astute, hands-on motivational leader with demonstrated experience building, managing and leading high performance IT teams in large, midsize and pre-IPO organizations, and I have had great success in organizations that seek to transform their IT operations and bring them to the next level of performance and impact.