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Natalie Hocking Email Address


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Job Title

Account Manager


We pride ourselves on our history of helping Queenslanders out when they need us most. We make every effort to reach a positive outcome for all our customers, but in some cases there is more conversation required. If you have a complaint concerning our products, services or a potential privacy issue the following, ordered steps exist to help you report them in the most appropriate way: Step 1: Talk to us first Call 13 7202 to speak with one of our friendly staff or make an Insurance enquiry. If one our staff members cannot resolve the issue to your satisfaction, ask to speak to a team leader or manager.


Senior marketer with over 20 years’ experience in integrated marketing. Management of projects and marketing campaigns for a broad range of clients including RACQ, Commonwealth Bank, CommInsure, Colonial Mutual, Suncorp Bank, Suncorp Insurance, BankWest, Tourism and Events Queensland, Queensland Health, Department of Health, Alphapharm, AAPT, The Athlete’s Foot and Fidelity Investments. Experience includes integrated campaign delivery for RACQ and Tourism and Events Queensland, digital strategy and campaign production for Suncorp, analogue and digital production for Commonwealth Bank and CommInsure, production of a large range of brochureware, mobile app production, and strategy, management and delivery of over 50 websites. High proficiency in technical writing, content writing and proofreading.

Is based in Brisbane, Queensland, Australia.

Other people working at Racq:

Greg BookerGroup Chief Information Officer, Digital and Innovation Executive, Associate Director Intelematics
Renee BrunnerGeneral Manager Marketing and Digital
Kylie LealHead of Member Feedback
Claire Farquharc*****@racq.com.au
Daniel De VriesGeneral Manager Insurance Technology
Tim HealyAuthor
Victoria AndrewsProgram Manager Strategy Delivery and Operational Support
Lachlan B.l*****@racq.com.au
Debra Briscoed*****@racq.com.au
Mark Boswellm*****@racq.com.au
Drewe JacksonHead of Group Investment
Andrew JohnsonGeneral Manager
Heidi SuominenChief People Officer
Daniel De VriesGeneral Manager Insurance Technology
Kevin WoodfordeManager Human Resources Reframing Project
Kimberley Robertsk*****@racq.com.au
Emma Woodcrofte*****@racq.com.au
Greg Mooreg*****@racq.com.au

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