Group Chief Information Officer, Digital and Innovation Executive, Associate Director Intelematics
We pride ourselves on our history of helping Queenslanders out when they need us most. We make every effort to reach a positive outcome for all our customers, but in some cases there is more conversation required. If you have a complaint concerning our products, services or a potential privacy issue the following, ordered steps exist to help you report them in the most appropriate way: Step 1: Talk to us first Call 13 7202 to speak with one of our friendly staff or make an Insurance enquiry. If one our staff members cannot resolve the issue to your satisfaction, ask to speak to a team leader or manager.
Over 25 years in technology with roles in Europe, USA, Asia, and Australia. Worked for vendors - IBM, CSC, and for large financial institutions across the globe - Westpac, NAB, ANZ, Standard Chartered, Woolwich, USBancorp, St George, ING.A specialist in integrating the emerging digital, mobile, and data analytics mediums into both the technology and business domains with current (2013) responsibilities for connected customer and digital domains across the whole of the RACQ business.Experienced in Retail, Commercial, Institutional, and Wealth Management areas of Banking and in General and Life Insurance.Have led several business transformation and technology efficiency initiatives resulting in measured increases in business capability and reduction in technology cost. Focus is on business enablement and execution of a consistent strategy, doing this correctly drives the right outcome from a revenue and expense perspective.a core banking and bank integration specialist with 14 core system replacement or bank mergers completed (all successfully) and experience across multiple counties in doing soFinancial services specialist with experience running large technology shops - 300 - 1000Specialties: Technology Transformation, merger and Acquisition, Strategy and Business Alignment, business transformation, sourcing, Financial Services, share trading and settlement systems
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