Kerri Ballenger Email Address

Metastatic Incurable Terminal Breast Cancer Fighter

Penn United provides MANUFACTURING SOLUTIONS for customers needing precision components or precision-assembled products. Our complete range of manufacturing services allows customers to simplify their supply chain logistics by using Penn United's "one-stop shop" manufacturing services. Whether the need is for a single prototyped piece, millions of precision metal components, or a complete turnkey assembly operation, Penn United s highly skilled work force takes pride in responding to customers, toughest applications. Above all, Penn United is founded on its core values of integrity - and that s what gets passed on to every customer _our assurance of ABSOLUTE INTEGRITY.

• Performed Business Process Design and Requirements Definition; conducted project support from initiation through implementation including issue resolution, testing and communication. Provided leadership and effective project management for systems enhancements by researching and writing requirements and functional specifications. Provided data flow diagrams, data mapping documentation, test scripts, and implementation timelines. Enhancement to sales tracking data flow to outside vendor came in early and under budget. • Conducted timely Production Support including end user and bug fixes. Managed ownership of Production Support processes. Provided quick turnaround and follow through on issues that arose through production support, both internal and external to Global Product department. Provided appropriate sense of urgency and priority to ensure timely resolution of issues. Demonstrated by taking the initiative to answer production support questions and resolving issues promptly; typically within one hour, but always within four hours. Provided one-off reports using SQL Navigator; wrote basic SQL queries, joining tables as appropriate. • Demonstrated understanding and application of Nike’s complex Product Integration business processes (product creation systems, product workbench,commodities database, materials data management, e*gate, informatica, datamart, and SAP) and effectively utilized available resources for research and analysis. Demonstrated ability to apply knowledge to diverse range of topics through prompt, thorough responses to production support inquiries and tickets. Specialties: Purposefully sought to improve and enhance systems tools and processes for speed, agility, reliability and accuracy.Continually Improved upon comprehensive reporting skills in order to extract and analyze specific information from various sources, providing regional/categorical business analyses and interpreting their meaning quarterly and annually.