Ian Moffat-Kyle Cmics Email Address
@office.co.uk
Service and Operations Manager
OFFICE is a retail store that offers fashion footwear and shoes.
I'm currently the Service and Operations Manager for OFFICE Shoes. I have over a decades experience in the Service industry. Career progression has led to an excellent knowledge and understanding of customer expectations and how to meet and excel in this area. I also have an excellent knowledge of sourcing and implementing several different communication platforms including email, telephony, social, live help, eBay and Amazon platforms. I've also been responsible for building multi language Customer Service Teams and using digital platforms to enhance the customer experience. The main goal has been to always identify and improve service areas in order to offer the highest standards to customers and clients alike. Also a Companion Member of the Institute of Customer Service. This was achieved through demonstrating the highest level of customer service within my industry sector.
Other people working at Office:
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