Richard Moore Email Address

Director of Information Security

NICE Systems (NASDAQ: NICE), is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security.

Senior IT professional with 20 years of experience within the financial, service provider and technology industries. Expert in building strategies and roadmaps which enable sustainable long-term benefits including optimizing Local IT Operations and Offshoring or Outsourcing services. Experienced leading large, complex global projects and programs. Highly skilled natural leader that leads by example and enables the full potential of employees. Core Skills, Technical Experience and Certification •Innovation and adaption of best practices. •Strategy and Planning •Organizational Optimization •Digital Lean •Offshore •Audit and Compliance •Service Desk •BCP and DR •Project/Programme Management •Continual Service Improvement •Budget •Process Creation and Optimization •NOC/SOC/ITOC •Change Management •Vendor Management •Process Automation •Enabling Office 365 Services (70-347) •Microsoft Server •Communications for Technologists •ITIL Foundation •ITIL Planning, Protection and Optimization •ITIL Operational Support and Analysis •Prince 2 •Situational Leadership •KBDS Management Program