User Experience Design Leader and Product Innovator
Navy Federal Credit Union is an armed forces bank serving the Navy, Army, Marine Corps, Air Force, Coast Guard, veterans, DoD and their families.
As a User Experience leader and Product Strategist I focus on simplifying complex applications and content across mobile, web and desktop platforms. Creativity, innovation, and simplicity drive my vision for creating human-centered designs. My hands-on approach to wire framing and knowledge of design psychology is how I conceptualize and execute solutions to meet user needs, business goals and drive global UX strategy. Skills: DesignOps, User Experience (UX), Information Architecture (IA), User Interface Design (UI), Data Visualization, User Centered Design, Design Thinking, Product Strategy, Interaction Design, Web and Mobile Application Design, Voice UX, AI Design, UX Research, Usability Testing, Branding and Identity, Design Requirements Documentation, Search Engine Optimization (SEO), Brand Strategy, Product Marketing, Social Marketing Strategy, CSM Certified, Agile, Lean UX, Accessibility / ADA standards