Senior Director, Customer Success Management
NaviSite, Inc., a Time Warner Cable Company, is a leading international provider of enterprise-class, cloud-enabled hosting, managed applications and services. NaviSite provides a full suite of reliable and scalable managed services, including Application Services, Cloud Desktop Services, Cloud Infrastructure Services and Hosting Services for organizations looking to outsource IT infrastructures to help lower their capital and operational costs. Enterprise customers depend on NaviSite for customized solutions, delivered through an international footprint of state-of-the-art data centers.
Dan is an IT executive who has successfully led large, international IT teams delivering best-practice 7X24 operational services to over 1,000 business clients on a 7X24 basis. Scope of service included everything from software development, client implementations, client management, project management, and the full Service Delivery function including the operations center, operating system and networking teams, storage, backups, security, professional services, vendor management, and data center management functions. Over the course of his career, Dan has worked for large enterprises (Charter / Spectrum, Time Warner Cable, Oracle, Sun, NTT, MCI / Verizon, IQVIA), grown a start-up (SevenSpace) from scratch to the second fastest growing company in the metro Washington DC area, worked for a leading consulting company (Accenture) and as part of the Federal Government with the US House of Representatives. Recently Dan has focused his efforts on the life sciences market and working closer with clients to ensure their IT services and critical applications (CRM, MDM, and BI Reporting) are being consistently delivered at a high quality level and managing larger program management efforts.
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