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Jinumal Gupta Email Address


Job Title

Infrastructure Account Delivery Manager


Mphasis Home Page


Jinumal has over 14 years of Global experience in IT industry in the areas of Service Delivery, Global Account and Relationship management, Datacenter Practices & CoE, Delivery Operations, Solutions Architecture and P&L management along with a strong focus on business operations.Jinumal's core strengths lie in Strategizing, Management of IT Infrastructure, Contract management, build & drive service quality frameworks, service delivery performance measurement systems and service excellence.He is an excellent communicator with exceptional analytical, people management, and co-ordination skills and deep understanding of the Indian and overseas business culture and the ability to work in highly diverse environments with people from varied backgrounds.With a strong focus on operational efficiency, project management practices, ITIL framework and setting up measurement / management system for empowering people and optimize cost, He definitely is an ideal combination of strong delivery and operational skills with an excellent focus on people, metrics, measurement (KPIs), relationship and financial management.Expertise in:▶ IT Operations ▶ Business continuity and crisis management ▶ Client satisfaction/relationship, Business growth and stakeholder management ▶ Infrastructure Management Services ▶ Service Management & IT Compliance ▶ Transition/Transformation Management & Steady State Operations. ▶ Workforce Planning, Resource optimization, Business Operations & Efficiency drives ▶ People Management & coachingCertifications /Academics: BSc-ITMBA-ITITIL V3 ExpertPMI Certified PMPMCITP

Last University
Went to SMU University
Based in Frisco, Texas.

Other people working at Mphasis:

Lyla DlimaSenior Human Resources Business Partner- UK and Europe
Anurag SoodManager IT4IT Tools
Anuya VaidyaBusiness Analyst
Eric WinstonExecutive Vice President, General Counsel and Chief Ethics and Compliance Officer
Rajiv Jandial**********@mphasis.com
Srikanth GopalAssociate Software Engineer
Ganesh AyyarChief Executive Officer
Veda IyerSenior Vice President and Global Head Marketing
Gajanan KopardeEnterprise Resource Planning Project Manager
Sandeep DharPresident Customer Experience Transformation
Nitin RakeshManaging Director
Anupam ParganiahSenior Vice President
Subramanian NarayanDy Company Secretary
Swati ToshniwalBoard Member
Santosh Iyer**********@mphasis.com
Srinivas Mantha MbaService Transformation and Marketing Management and Consultative Solution Selling and Sales Strategy and Operations
Bamini GouthamanSenior Vice President Human Resources
Atish Sonkar**********@mphasis.com
Santosh G**********@mphasis.com
Debashis Singh**********@mphasis.com

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