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Salesforce.com administrator for Jostens, Inc. Train and support our sales representatives and management in the use of Salesforce.com. Build custom reports and assist in data comprehension. Document requirements or new feature enhancement requests. Manage Jira Kanban board for team of developers. Prior experience designing and managing ecommerce website and engaging design tools. Honored with numerous awards recognizing consistently strong leadership performance, innovative design, and resourcefulness. Excellent planning, communications, organizational, project management, and team-building qualifications. Broad cross-functional leadership experience with all core business functions including: IT, digital operations, sales, marketing, and finance. Exceptionally creative with outstanding problem-solving skills and attention to user needs. Dedicated work ethic and open to new ideas. Earned MBA degree. Specialties: Salesforce.com, digital product management, project management, team leadership, digital product design, business development, training and development, customer service, account management and growth, productivity improvement, revenue growth, communications, marketing, customer satisfaction, and organization.
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