Terry Murphy Email Address
@jltgroup.com
Head of End User Services
JLT is one of the world's largest providers of insurance, reinsurance and employee benefits related advice services.
An experienced IT Leader and coach capable of working at all levels with a wealth of strategy, change management and operational experience as well as a strong technical background. Well respected by team, internal and external stakeholders with strong communication skills. Successfully conceived & delivered a number of high-profile projects and change initiatives including setting up of IT functions, transitions and transformations, insourcing and outsourcing. Strong service design, transition & operations experience delivering improved service to the business. Experienced and respected relationship manager with business, IT and suppliers. Experience in financial services and manufacturing industries and offering the following: ●Delivery of business change ●Service strategy ●Resource Management ●Customer service focused ●Programme / project management ●Enthusiastic and hands on leadership style ●Service Transition and Operations ●Driving Continual service improvement ●Strong financial management ●Strong communication and stakeholder engagement ●Ownership of problems to resolution ●Vendor supplier management
Other people working at Jlt Group:
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