Director of Content Marketing and Communications
Invoca helps the modern marketer optimize for the most important step in the customer journey: the phone call. With Invoca s Voice Marketing Cloud, marketers can get granular campaign attribution to understand why customers are calling, gain real-time intelligence about who s calling and analyze what s being said in conversations. Marketers can put this data to work directly in the Voice Marketing Cloud by automating the ideal customer experience before, during and after each call. With an ecosystem of over 30 technology partners, marketers can inject call intelligence into their existing technology stack, giving them the ability to orchestrate a true omnichannel customer journey.
I work with nonprofits on researching funding opportunities, writing grant proposals and reports, and developing communications materials. Seeing my work contribute toward positive change in our society is what motivates me on a daily basis. I came into this career path after searching for more purpose driven work following fifteen years of working in PR and marketing for technology companies in San Francisco and Sydney, Australia. This experience has given me an extensive skillset in writing, storytelling, and project management that I’m thrilled to be applying to the nonprofit space. I have direct experience working with nonprofits that focus on family homelessness, workforce development, STEM education for girls, commercial sexual exploitation, and entrepreneurship for BIPOC women. I’m available for contract and subcontract opportunities. I can help conceptualize and develop the following materials: Letters of Inquiry Grant Proposals Grant Reports Grant/Funding Research Donor Appeal Letters Annual Reports Blog Posts Newsletters Website Copy Ghostwriting I am also an active member of the Grant Professionals Association and its San Francisco Bay Area Chapter. My website is www.lauraschierberl.com
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