Customer Experience Consultant
Auto insurance, home and property insurance, life insurance, and retirement annuities for teachers and educators from Horace Mann.
Marketing executive specializing in developing new capabilities, launch strategy and managing early-stage execution. Passion for creating distinctive customer experiences that drive growth and build brand preference. Facile with analytics and data driven decision making. Expert in personal lines insurance, including distribution strategy, customer experience, website design, digital marketing, analytics and monetization programs. Experience working for start-ups, regional and national organizations and in management consulting. Specialties: Customer experience, consumer insights, analytics, marketing and distribution strategy, product management. Strategic thinking, structured thought, decision making and problem resolution. Two-time marathoner and aspiring bridge player. Currently resides on the New England coast.
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