Laurie Bender Email Address

President and Franchise Owner

Official website of Home Instead Senior Care, a trusted source of in home elderly care services. Our expert caregivers can provide Alzheimer's & dementia care, respite care, senior companionship and more.

The Greater Worcester and Boston's Metro West Offices of Home Instead Senior Care have been providing in home assistance to area seniors since 1997. During this time our clients and their families have consistently ranked us at 9.9 for overall satisfaction (out of a possible10). Area Health Providers and Senior Agencies consistently rank us as an outstanding provider of services. In 2009 we were the top ranking provider of services per our area state agency, our ASAP, which rated us on Responsiveness, Worker Availability and Client Satisfaction. We consistently strive to provide the highest level of CAREGiver professionalism through ongoing training and supervision of our staff. Through our continued work with our state legislators, we have worked to create a standard by which all senior home care agencies must comply. We worked with state associations to create the first set of standards within our industry. We are the preferred provider of both Harvard Pilgrim and Tuft's Health Plan. Home Instead is also the preferred provider of the NFL. We pride ourselves in providing the best, most reliable, most caring service to all of our area clients AND to be the best, most supportive employer for our highly professional staff. Specialties: Member of the Home Care Association of America Accredited Member of the Home Care Alliance of Massachusetts Home Care Alliance of Massachusetts Private Care Advisory Committee Member of the Massachusetts Council for Home Care Aide Services Certified as an Advanced Practice Psychiatric Clinical Nurse Specialist Certified Senior Advisor Home Instead Senior Care Franchise Exchange Committee 2011-2014 Metro West Alzheimer's Partnership MA Emergency Respond Volunteer