Caroline Eichman PhD Email Address
@healthfirst.org
Senior Manager
Healthfirsts free and low-cost Health Insurance plans and programs cover your health needs such as Doctor Checkups, Hospital Visits, Prescription Medicines.
Broad-based Insights specialist with strong experience providing strategic insights to executive and business teams across an enterprise. Expertise in consumer and business to business environments. Proven strengths in driving data-driven change through the design and execution of innovative qualitative and quantitative research methods while leveraging digital technologies and platforms. Skilled communicator, team leader and innovator. Specialties: Customer Experience, NPS, Voice of the Customer, online communities, UX/digital research and user testing, media measurement and ad testing, brand strategy, App and site development, moderating focus groups/1:1 discussions, leading and growing teams.
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