CX and VOC Practice Leader
G&K Services Inc is a retail store that offers branded uniform and facility services programs in the United States and Canada.
I am a marketing professional that has experience in both B2B and B2C markets and a passion for creating differentiation for companies. I will focus on understanding the customer experiences that matter the most and operationalizing those insights to drive profitable growth. I excel in matrix environments where I can utilize my high degree of influencing skills to make the changes needed to happen. Customer Experience Point of View: Listen to your team and customers, go where they are and make it easy for them to talk to you. Understand what they are saying and how it may influence your brand and processes. Design processes, programs and products that make it easy to do business with you. Implement changes that will positively affect your team and customers.
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