Business Owner
FCI was established in 1988 as the first mobile, shop-at-home floor-covering franchise and is the oldest and largest in-home floor-covering retailer with franchises in the United States and Canada. The expertise and knowledge of its Design Associates helps to differentiate FCI from the price-driven market sector of big-box stores and many smaller retailers by providing the homeowner with a custom designed floor that is perfectly matched to their home. FCI's services appeal to upper-income homeowners who place an emphasis on home dcor and view it as enriching their lifestyle.
For the past several years I have worked in Home Improvement and Real Estate. With an eye for design, and attention to the details, able to successfully complete many projects in both kitchen remodel and flooring installation. Prior to this achieved 20 years of successful experience in sales management, enrollment/call center operations, and account management with a demonstrated successful track record in all phases. Teamwork, vision, integrity, and leadership are the cornerstones of past success. Demonstrated ability to connect and build trusting relationships with people and effectively move to action or change. Apply a transformational approach to leadership with a commitment to excellence and continual improvement, always attaining a high level of performance within the organization. Specialties: Leadership Sales Management Higher Education Account Management Relationship Building Admissions Change Management Coaching Leadership Development Team Building Training Performance Management Problem Solving Analytics Strategy Development Conflict Resolution Contact Center Operations Microsoft Office CRM
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