Director of Call Center Operations
FCI was established in 1988 as the first mobile, shop-at-home floor-covering franchise and is the oldest and largest in-home floor-covering retailer with franchises in the United States and Canada. The expertise and knowledge of its Design Associates helps to differentiate FCI from the price-driven market sector of big-box stores and many smaller retailers by providing the homeowner with a custom designed floor that is perfectly matched to their home. FCI's services appeal to upper-income homeowners who place an emphasis on home dcor and view it as enriching their lifestyle.
Director of Call Center Operations at Floor Coverings International
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