Technology Relationship Manager and Service Delivery Lead
The Federal Home Loan Bank of Boston is a cooperatively owned wholesale bank for housing finance in the six New England states. Its mission is to provide highly reliable wholesale funding and liquidity to its member financial institutions in New England.
Highly accomplished professional with distinguished 20 year career guiding the design and delivery of high-quality technology, business and process improvement solutions to minimize risks, drive growth, and achieve operational excellence. Succeed through combined expertise in strategic planning, technological advancements, process redesign, communication, and team leadership. Organized, take-charge professional with exceptional follow-through ability and detail-orientation; able to plan and oversee complex programs from inception to successful conclusions. Expert presenter, negotiator and communicator recognized for ability to forge solid relationships with teams, stakeholders, management and partners, and build consensus across multiple organizational levels. Specialties: •Strategic Business & Organizational Planning •Technology Solutions, Direction & Implementation •Processes, Procedures & Standards Design •Financial, Risk & Cost Benefit Analysis •Customer, Team & Partner Relations •Team Development & Leadership •Systems Development Life Cycle •Process Re-engineering & Workflow Redesign •Change, Release & Issue Management •Six Sigma & PLMC/SDLC Methodologies
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