Head of Global Customer Services and Business Support
Embraer is a global company headquartered in Brazil with businesses in commercial and executive aviation, defense & security. The company designs, develops, manufactures and markets aircraft and systems, providing customer support and services. \r\n\r\nSince it was founded in 1969, Embraer has delivered more than 8,000 aircraft. About every 10 seconds an aircraft manufactured by Embraer takes off somewhere in the world, transporting over 145 million passengers a year. \r\n\r\nEmbraer is the leading manufacturer of commercial jets up to 130 seats. The company maintains industrial units, offices, service and parts distribution centers, among other activities, across the Americas, Africa, Asia and Europe.
- Vast knowledge of all levels in Aviation/Transportation Industry - Specialized Associates Degree, Aviation Maintenance Technology - Airframe and Powerplant Certifications - Exceptional communication and organizational skills - Multi-lingual – 100% Fluent (English & Portuguese), Conversational (Spanish) - 23 Years’ experience in Customer Relationship Management, Business Development and Customer/ Technical Support - Head/Recruiter for Global Department - Air Safety training through the University of Southern California. - Lean Process Lead/Specialist - ASA Aircraft Appraisal accredited course through EMBRY RIDDLE AERONAUTICAL UNIVERSITY - INNOVATION Ambassador for North America Region – Silicon Valley/Software Start-up recruiter - Salesforce Administrator - Kaizen Specialist - Various courses through Huizenga School of Business, NOVA Southeastern University on Leadership Communication, Finance, Business Management and Entrepreneurship
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