Jamie Smith Email Address

Principal Product Marketing Manager, Observability

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I am a highly competent Senior eCommerce Consultant with a reputation for devising cutting edge eCommerce solutions which drive organisational growth and innovation, ultimately leading to increased revenue streams. I consider myself commercially and technically astute, understanding complex business requirements and moulding these into robust solutions which transcend geographical boundaries. My natural ability to engage with key stakeholders across all levels of the organisation means I play a pivotal role in repairing fractured business relationships and rescue failing projects and programmes. I possess extensive exposure to eCommerce honed over a decade, understanding new technologies and innovations to enable the performance optimisation of proposed solutions and realisation of financial benefits. My accomplishments have included delivering a high performing eCommerce solution to Selfridges; addressing technical issues with a WebSphere upgrade for JD Sports which resulted in the full design of a comprehensive technical architecture; and resolving a major conflict for IBM with a key client which secured a new upgrade contract valued at £1m. By nature I am confident, innovative and highly motivated and my strengths lie not only in understanding challenging business requirements but in taking ownership for leading the successful execution and delivery of multiple projects which realise revenues in excess of £1.25m. Areas of Expertise: • Developing eCommerce Strategies • Architectural Assessments • Tendering & Bidding Support • Stakeholder Relationship Management • Market Analysis & Key Drivers • Project Management & Delivery • Team Building & Leadership • Solution Architecture Diagrams • Change Management • Tailored Training Strategies & Delivery • Establishing New eCommerce Functions • Business Development & Revenue Growth