Patrick Joja Email Address

Product Owner

Dialog Direct is a marketing and customer engagement solution provider focused on helping brands connect and engage with customers to generate leads, increase sales and provide superior customer engagement solutions.

Accomplished Product Owner with extensive experience leading teams responsible for launching and enhancing successful customer engagement solutions on behalf of multi-national organizations. Experience includes writing user stories and creating feature maps, documenting business and functional design requirements, writing and executing test cases, facilitating training, and defining post-implementation support procedures. Offering a unique suite of business acumen, analytical skills, and strategic thinking that has translated to a record of success implementing projects and developing enduring customer relationships. Additional experience has resulted in extensive exposure to campaign management, order fulfillment, direct mail, digital and offset printing, inventory management, transportation management, and contact center engagement.