Arulvelan Subramanian Email Address

Senior Solutions Architect, Digital Marketing

Dialog Direct is a marketing and customer engagement solution provider focused on helping brands connect and engage with customers to generate leads, increase sales and provide superior customer engagement solutions.

◆ Highly motivated technologist and visionary with a unique blend of strategic thinking, technical expertise, executive presence and strong interpersonal skills◆ Comprehensive experience of 16+ years in various distributed, web based & client/server projects utilizing several key technologies◆ Substantial experience in Business Intelligence, E-Commerce, CRM, Omni-Channel Campaign Management, Integrated Marketing Management, Data Integration and Application Performance Measurement & Monitoring technology domains◆ Substantial experience in Automotive, Insurance, Finance & Banking, Health-Care / Pharmaceutical, Manufacturing & Distribution, Infrastructure, IT industry verticals❑ Ensure the technical integrity of critical enterprise platforms and formulate the technical direction for the organization’s on-going strategic technical investments❑ Partner with Senior Level Leadership across the organization to set the vision, direction of technical strategic objectives as well as to ensure implementation and compliance❑ Create system solutions and high-level technical designs to meet identified and anticipated business requirements❑ Analyze and design architectural improvements to core technologies to improve performance, capacity, and scalability of critical software❑ Lead the planning, analysis, and definition of technology standards❑ Establish guidelines for acceptance and technical review of all design documents with sign-off authority❑ Mentor IT organization on adherence to design and architecture guidelines and on adopting new infrastructure and technologies❑ Identify, evaluate and formally recommend third-party software and technology packages and services❑ Actively participate in the evaluation and implementation of new software applications and infrastructure❑ Assist management in the prioritization of infrastructure development projects❑ Identify training/conferences that will assist in developing necessary skills for technical staff