Bilal Jaffery Email Address
@deloittedigital.com
Principal, Head of Data, AI and Experience Platforms
Deloitte Digital has created a new model for a new age: the creative digital consultancy. We're transforming the digital journey in a way an agency or traditional consultancy alone cannot - now leaders across the entire organization can come to one place to have their ambitions brought to life. We imagine, deliver, and run the future.
Bilal is passionate about the human potential when creativity, advanced data analytics and technology capabilities come together. Bilal is Head of Accenture’s Data and Experience Platforms practice, bridging the gap between strategy, customer experience, marketing technology and applied data analytics focused on financial services, retail, and consumer industries. Prior to joining Accenture Canada, Bilal pioneered and scaled Deloitte Digital’s Customer, Marketing, Data and AI management consulting practices in Canada. Bilal has over 18+ years of track-record across large Fortune 500's to Silicon Valley startups, in leading and transforming award-winning global platforms, innovative products, practices and business units that accelerate market growth ($1B+ in digital sales) and award winning (NPS of 81) customer experiences in across Fortune 500 to Silicon Valley scale-ups in consumer, fintech, and software. Work has been recognized as industry's best practices by Forrester, CRMNews, Forbes, AOL, Fast Company, Mashable, SocialMediaToday, CIO Forum, HBR & in academic circles (UofT, Harvard, NYU).
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