Stephen Gemoules Email Address

NA Team Lead, Account Management

Datorama provides you with a complete, end-to-end marketing intelligence hub, enabling you to create the insightsyou want to see within one intuitive platform. Combine, compare, and contrast different data streams to generate advanced insights and KPIs. Visualize and manipulate all of your data by using plug and play widgets and reporting tools. Utilize custom tags to determine full path analysis for detailed attribution modeling. Run or automate KPI/goals reports, then share or embed them in just one click. End-to-end Data access Democratize and control data access. Put your data to work in new ways you never thought possible. You can be confident knowing that: All your data is in one place. You decide which data channels are put together to create the big picture. Your historical data remains with you no matter who your vendors and partners are. All you need in order to use Datorama is a computer with a browser - there's no complex setup process and you can access it from anywhere. Maintain secure and reliable data management. Putting your data and your trust in one place is serious business. Our platform is a secure cloud-based system, built to handle all of your data, no matter how delicate or complex it is. Datorama ensures: Platform scalability and ease of use for all users. Multilevel user authentication. User role filters and limitations for different access levels. Security Thanks to Datorama's analytics platform, we can analyze and crosstab dozens of messages by audience for dozens of clients in a matter of minutes and refine our campaigns even faster than before.""

Seasoned account management and customer success professional with 10+ years of customer-facing experience spanning the consulting and advertising technology industries. Currently a Senior Principal Success Manager on the Enterprise team at Salesforce Datorama.  Datorama, the leading marketing intelligence and analytics platform, was acquired by Salesforce in August 2018, joining Salesforce's Marketing Cloud. Previously served as lead Account Director for Datorama's SMB segment and helped launch the Account Management function prior to acquisition. My daily mantra: Lead with empathy, follow up with consistency and accountability, and always maintain a beginner's mindset with a relentless drive for self-improvement. Experienced in: - Scaling a global customer success org across startup and enterprise business life cycles - Developing an operationalized and scalable customer engagement framework - Managing accounts for growth and retention - Empowering customers to maximize ROI of their investment to drive positive business outcomes