Simon Bach Peters Email Address

Head of Customer Experience Personal and Business Customers

Danske Bank Danmarks officielle Twitter-profil

I am a passionate Design Thinker and Customer Experience Designer, and work relentlessly to embed and enable the customer centric mindset in the organizations I work in and engage with. I am always happy to talk about Design at Scale and share knowledge and ideas. Recent experience: CX Team Manager in Customer Journey Acceleration - helping Agile Tribes identify opportunity areas in their current customer and employee journeys and to reimagine and prioritize efforts to improve it Chapter Lead in CX Center of Excellence in Agile Transformation Co-founder of the Danske Bank CX Garage within Singularity University Copenhagen Co-founder of the Danske Bank CX Community Trainer and facilitator of the Danske Bank CX Academy (Customer Journey Mapping, Ideation and Service Design, Design Sprints and Pretotyping)