Vice President, Guest Services
Los Angeles-based Crystal Cruises, Inc., is owned by Japan-based NYK (Nippon Yusen Kaisha) Line, one of the world's leading shipping companies.
Bilingual (English/Spanish) Contact Center, Call Center and Guest Relations ,Vice President whose passion for developing relationships and building loyal teams have resulted in low turnover, customer loyalty and great sales outcome, in highly competitive, fast paced, high pressure environments. Proficient in facilitating change in the workforce supporting organizational, operational, financial and quality objectives.
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