Senior Manager, Information Technology Services
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Tom is an experienced business leader who subscribes to a service-focused culture of helpfulness to position solution-driven teams as enablers of organizational productivity and success. By focusing on cross-functional projects, relationship building, innovation, and business acumen, Tom has applied the concept of “leadership at every level” to deliver a continuous stream of high performance by building teams of motivated, engaged, business-mature, and technically competent workers. As a significant contributor to highly visible corporate and information technology projects, Tom’s “more than a participant” attitude has had a positive impact on the entire organization. His experience boasts strengths in systems support, training, team building, motivation, people management, software procurement and implementation, process engineering, asset management, innovation, and public speaking. Throughout his career, Tom has gained the trust and support of business leaders at all levels allowing him to thrive as an influential business partner. Focus Areas: Leadership, Innovation, Team Development, Social Awareness, Asset Management, SaaS Deployment and Adoption, Vendor Relationships, Service-Focused Culture, Relationship Building, Presentation Skills and Public Speaking, ITIL Foundation Certified, Business Systems Analyst, ITAM, Voice-over, Service Desk Management, IT Strategy
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