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Eric Gleason Email Address

abcdefgh@buckeye.com

Job Title

Senior Director, Information Technology

Company
Buckeye Partners

Buckeye Partners headquartered in Texas in the United States, primary distributor of petroleum in the East and Mid-West of the United States.

Bio

Service Desk and Information Technology professional with over 19 years of Industry experience. Focused on Customer Satisfaction and building an IT service solution that is considered an asset supporting the business operations. Direct responsibilities to design, build, and lead high performing ITIL Service Management Practices. I have superior executable knowledge of Problem Management, Incident Management, ITIL Service Management, Change Management and Project Management. I am also skilled at aligning IT activities with business goals through establishing and tracking service level agreement commitments. Responsible for IT SOX Audit coordination and presentation with both internal and external auditors. Functional Experience: Incident Management, ITIL Service Management, Problem Management, Project Management, Change Management, Contract Management, Vendor Management, Major Software/Systems Implementations, Technical Writing. Technology (or Product): Microsoft Office 2007, Microsoft Project, Windows (98, XP, 2000, Vista, Windows 7), Microsoft deployment toolkit, Windows Server (2000, 2003, 2008), SQL Server, MS Office (XP, 2003, 2007, 2010), Microsoft Clustering, Active Directory, SharePoint and BizTalk Server, Exchange 2003, McAfee EPO, Kaspersky antivirus Microsoft Load Balancing, Legato Backup, Computer Associates Unicenter, Remedy, Remedy Change Management, GWI Isupport, Specialties: writing process. ITIL Service Delivery

Last University
United States Marine Corps Micro Electronics School
Location
Lives in Cypress.

Other people working at Buckeye Partners:

Mark EsselmanSenior Vice President
Jason SymingtonAssistant Operations Manager
Mark Stockard**********@buckeye.com
Rita SchantzDirector, Human Resources
Robert HarrisSenior Director Global Marine Terminals Business Development
Paul LazarineWelding Inspector AWS CWI
Michael CirjakAssistant Operations Manager
Joe SaugerGlobal Midstream Energy Senior Executive
Bill HollisEnergy Industry Professional
Elva DuongAccounts Payable Manager
Wayne PekarDirector Human Resources
Todd GehringerDirector, Infrastructure and Security, CISSP
Scott BellSenior Director Talent Management
D. Koskie*******@buckeye.com
Paul DavisScheduler I
Dj SmithFirefighter
Cyril Hahamski CPA MBADivision Controller, Pipelines and Terminals
Chase HomenProcess Engineering Manager
Kathleen SinatoreVice President and Chief Information Officer
H. Ris****@buckeye.com
Charlene TennisonVice President Human Resources
Robert OrischakElectronics Photonics Processor

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