Public Works Director
Founded in 1985 by Hal Brierley, Brierley+Partners has a history of creating proven, prominent customer loyalty programs. A true pioneer in the industry, Brierley entered the customer Relationship Management arena nearly a decade before the competition trademarking the term long before it was in vogue. Over the years, we have created, managed and supported some of the world's most successful loyalty programs including Hilton HHonors, Hertz #1 Club Gold, the My Sony™ program, BLOCKBUSTER Rewards, United Airlines' Mileage Plus, the UPS Preferred Customer Program and many others. We are a 20%-owned affiliate of WPP, P.L.C., one of the world's largest advertising and communications services companies.
IT Project Management and Product Delivery leader with over ten years experience and a verifiable track record of 25+ major new client implementations.Certified Project Management Professional (PMP). Expert in the practice and processes of project management, software product delivery, and software product development.Client relationship experience in 30 countries.Fluency in Spanish language.* Project Management* Project Portfolio Management* Change and Issue Management* PMO governance and practices * Resource budgeting and forecasting* Direct, matrixed and off-shore team management* Waterfall software development methodologies (SDLC)* Agile SDLC* Software Quality Management (SQM) processes* Configuration Management (CM)* Statement of Work (SOW) development* ITIL Customer Support best practicesSpecialties: PMP Project Delivery Integration Management Manager PMP Project Delivery Scope Management Manager PMP Project Delivery Time Management Management Manager PMP Project Delivery Cost Management Manager PMP Project Delivery Quality Management Manager Project Delivery Human Resource Management Manager PMP Project Delivery Communications Management Manager Project Delivery Risk Management Manager PMP Project Delivery Procurement Manager
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