Daniel Derosa Email Address

Chief Product Officer

Bomgar is the worldwide leader in secure, appliance-based remote support. The company?s award winning solutions enable organizations to improve IT support efficiency by securely accessing and managing virtually any system ? Mac, Linux, iPad, iPhone, BlackBerry and Windows Mobile smartphones plus all versions of Windows. More than 5,000 leading companies around the world have deployed Bomgar?s enterprise-class solutions to transform their IT support functions and significantly improve operational efficiency and customer satisfaction while dramatically reducing costs. Bomgar is a privately-held company headquartered in Ridgeland, Mississippi with offices in Atlanta, San Francisco, Washington DC, Paris and London.

“You can ignore reality, but you cannot ignore the consequences of ignoring reality” – Ayn Rand. I drive the transformation necessary for companies to achieve new levels of success as their markets and customers change. This transformation can take the form of new products, new service models, new markets, new business models, different organizational structure and improved internal processes. In order to anticipate what changes are needed, it is vitally important to continually assess the external and competitive environments impacting a company, and take stock of internal capabilities, expertise and intellectual property. Combining this objective assessment with company goals yields a clear strategy and set of ‘vital few’ priorities that the entire company can align around. This strategy provides the foundation for an execution and operating plan.