William Rhodes Email Address

Information Technology Project Manager

Symantec provides security products and solutions to protect small, medium, and enterprise businesses from advanced threats, malware, and other cyber attacks.

IP/IT professional with broad experience in intellectual property and information technology matters. Consistently provides top tier support to VIP clientele and advises staff on industry best business practices. Implements organizational and communications skills to ensure on-time service delivery. Optimizes global resources, generating significant cost savings and promoting innovative solutions in complex environments. Consistently completes work accurately and on time. Disciplined problem-solver with excellent analytical skills. Proficient in identifying issues, advocating solutions, engaging cross-functional support and facilitating decision-making in complex environments. Known for ability to assess and resolve a wide range of IT issues. Extensive experience has allowed for increased business, productivity and profits while minimizing overhead. Proficient in Office365, CRM software, IP Docketing applications and Domain Management. Core Strengths in: • Product Development • Quality Assurance • Customer Service • Operational Efficiencies • Customer/Service Enhancements • Patent/Scientific Research • Windows Operating Systems • Desktop Support • Domain Management • Training and Development • Major Account Management • Product Strategy • Troubleshooting & Problem Solving