BI WORLDWIDE is a global engagement agency that specializes in employee engagement, sales incentives, channel loyalty, events management and customer loyalty solutions.
I am a senior technology leader that drives business results through technology. I inspire teams to achieve outstanding results and transform organizations to use modern technology. I have extensive experience in retail technology leading teams through key decisions, managing multi-million dollar programs and driving organizational and technology change. I’m passionate about inspiring people and helping organizations think differently about how technology can be used to run businesses. As a former software developer, I enjoy being involved in technical decisions and strategies. EXPERTISE Technology Leadership | Software Development and Delivery | Business and Technology Collaboration | Strategic Planning and Direction | Architecture and Platform Decisions | Retail Technology | Large Program Management | Talent Development and Coaching | C-Level Presentations and Negotiations | Global Team Leadership | Organizational Change RESULTS SUMMARY - Led software delivery for Target Stores, Credit, Point of Sale, Marketing, Target.com, Transportation and Healthcare portfolios, increasing productivity and reducing costs. - Directed teams up to 70 with 100+ contractors and capital budgets up to $15M annually, delivering software solutions. Examples: iPod software and device rollout to 1.8K stores, security remediation of Target credit portfolio, SalesForce.com for Contact Centers, established owned Target.com fulfillment centers. - Managed Agile Scrum, DevOps and waterfall development teams, delivering distributed and mobile solutions to over 300K users, including custom, package and software-as-a-service. - Built modern IT, Agile, DevOps destination engineering teams, including campus recruiting, resulting in highly engaged teams that delivered technology significantly faster.