Vice President Design, Interim Head of Marketing
BirdEye is a SaaS platform reimagining the way customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience. The BirdEye platform captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys. With BirdEye's tools, businesses can engage in every step of the customer journey, establish a positive online presence, and benchmark performance across locations and against competitors. In today's reputation economy, BirdEye provides the eyes, ears and algorithms necessary to create a stand-out customer experience that pleases a digital consumer society reliant on instant gratification. To see the BirdEye platform in action, visit birdeye.com/scan-business/ To learn more, go to birdeye.com or call toll-free #1-800-561-3357.
My career started in the creative trenches of Milan (Italy) and eventually founding my Digital Design firm, that I grew to an international clients portfolio (Ferrari, Cibavision, Lancia, Came Group and others). Being a Founder/Designer allowed me to embrace emerging human-centered design paradigms in a sky-is-the limit environment, and constantly balance it with the pragmatism required in entrepreneurship. I relocated to the United States in 2011. I currently lead product design and creative/growth design at series C funded BirdEye: we're building a revolutionary, multi-award winning all-in-one CX platform. Before Birdeye I held design leadership positions at Amazon, where I lead product design for next-gen, Fire OS 5 Email, Calendar and Contacts, Tribune Digital (http://www.tribunemedia.com) and Ringcentral (http://www.ringcentral.com) in its crucial pre-IPO period, leading major Product Design, Growth Design, Creative and Branding initiatives. I got my degree at the Scuola Internazionale di Grafica in Italy, where I also taught Art Direction and Graphic Design.
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