Client Services
BirdEye is a SaaS platform reimagining the way customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience. The BirdEye platform captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys. With BirdEye's tools, businesses can engage in every step of the customer journey, establish a positive online presence, and benchmark performance across locations and against competitors. In today's reputation economy, BirdEye provides the eyes, ears and algorithms necessary to create a stand-out customer experience that pleases a digital consumer society reliant on instant gratification. To see the BirdEye platform in action, visit birdeye.com/scan-business/ To learn more, go to birdeye.com or call toll-free #1-800-561-3357.
2x Bar Raiser, Founders Award Winner, Quota Crusher. Highly self-motivated, fast learner, extensive experience working cross-functional projects, meeting aggressive deadlines and goals, and handling consistent change. Proven success in fast-paced, high-pressure, global environments. Proven understanding of B2B SaaS sales process and experience of working at the intersection of product, marketing, and sales. Well-developed skills managing team members, resolving escalated issues, analyzing data, reporting on root causes of recurring issues, and improving processes to reduce churn. Top-performing Sales Representative with exceptional communication skills, a demonstrated ability to work cross-functionally with personnel at all levels, and a proven track record of consistently exceeding monthly goals goals. Founder's Award winner. SPECIALTIES: Generating pipeline that converts to ACV, Sales Development, SDRs/BDRs, Customer marketing, Advocacy marketing, Customer reference programs, Customer Advisory Boards, Customer review programs, Customer surveys, Sales Enablement, Project/program management, Success Stories/case studies, Video testimonials, competitor intelligence, customer escalations, team building and training, sales and churn reduction strategies, customer relationships, B2B sales, webinars, and manager. Microsoft Office (Word, Excel, PowerPoint, Outlook), Zoho, Salesforce, Recurly, RingCentral, JIRA, Sendgrid, Sendoso, ZoomInfo, LinkedIn Navigator, Salesloft, Chorus, Highspot.
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