Creative Director
BirdEye is a SaaS platform reimagining the way customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience. The BirdEye platform captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys. With BirdEye's tools, businesses can engage in every step of the customer journey, establish a positive online presence, and benchmark performance across locations and against competitors. In today's reputation economy, BirdEye provides the eyes, ears and algorithms necessary to create a stand-out customer experience that pleases a digital consumer society reliant on instant gratification. To see the BirdEye platform in action, visit birdeye.com/scan-business/ To learn more, go to birdeye.com or call toll-free #1-800-561-3357.
William is a long-time, award-winning Creative Art Director now focused on Brand Development and Marketing Communications for SMB, Startups, Solopreneurs and Nonprofits. His brand-conscious approach helps businesses solve fundamental needs using smart, customized marketing strategies to tap emerging opportunities in online, offline and social channels. • Skilled whole-brain thinker, creative and analytical • Delivers durable, high-impact, cost-effective brand marketing solutions for web, print, interactive and events • Creates environments of trust and collaboration using superior interpersonal skills and grace under pressure • Assembles and inspires flexible objectives-based teams • Builds scalable project workflow systems and optimizes throughput utilizing quality process know-how • Effectively communicates marketing and design issues to non-marketers and non-designers Specialties: Brand Design & Development Marketing Communications Social Media Marketing Website Design, Development & UX Public Relations (PR) Copywriting / Editing Reputation Marketing Content Marketing Sales Collateral Graphic Design Event Marketing
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