Senior Vice President, Chief Operating Officer
Provides paperless invoice management, reduces costs and increases overall client productivity via automated payment processes that are integrated with more than 45 accounting systems.
2011 to 2016 . SVP, Global Customer Experience, eBay 2010 to 2011 . Global Director, Product Management and Innovation, First Data 2008 to 2010. EVP, Wells Fargo/Wachovia Merger Integration Executive 2005 to 2008 President, Wachovia Card and Payment Solutions 1998 to 2007 SVP, General Manager, Wachovia Direct Access 1992-1996 SVP, COO, Wachovia Credit and Debit Card 1988-1992 VP, Western Region Exec, Visa Member Relations Specialties: Global operations and organizational management, general management and transformational change, card and payment systems, transaction processing, applied business technology, sales and service management, large-scale contact center management, diversity and inclusion / cultural formation, communications and team-building.
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