Pervez Sikora Email Address

Driving Customer Success Through Operations

Actifio Data-as-a-Service decouples data from infrastructure, enabling dramatic improvements in business resiliency, agility, and access to the cloud.

I am a technology, customer success and operations executive with extensive experience in transformation, stabilization and scaling initiatives. My expertise lies in SaaS, Cloud Computing, Customer Success Management, Analytics, Operations and Managed Services. I have broad and deep functional experience in strategy development, product management, customer success, human resource management and sales operations. I am a serial entrepreneur and have founded two startups and have held senior executive roles in two startups. I have also worked in a Fortune 1000 company. These perspectives enable me to bring the right balance between agility and discipline. My biggest strength is my ability to leverage data and technology to drive customer success and business outcomes. I am passionate about using technology to bring new ideas to life, maximizing investments in technology and driving continuous improvements. My key strengths are listed below: - Develop a vision, translate it into strategy and create an execution roadmap - Use an agile methodology to rapidly and iteratively build technology solutions - Build high performance teams that are accountable for results - Manage large and complex technology projects effectively - Build customer-centric operations to drive customer success Specialties: Product Development, Software Development, Analytics, Customer Success, IT Services Management, SaaS, Cloud Computing, Business Intelligence, Data Management, Operations Management, Offshoring and Outsourcing & Startups