Dawn Crall Email Address

Director of Customer Experience

Since 2011, small businesses and individuals have been blown away by our great prices and huge selection of more than 1 MILLION industrial supply products. Plus, they Eve enjoyed how easy it is to do business with Zoro and the quick delivery we offer. And did we mention our terrific team of dedicated customer service professionals

Certified CX Performance Leader with more than 15 years of experience delivering remarkable customer experiences, driving business & digital transformations and building processes and operations to drive enterprise growth. Extensive experience in building a large team and customer-centric culture, as well as leading operations, business strategy, training, projects, supply chain, quality, business insights and IT-enabled business process improvements. Highly-effective business partner and advisor to internal and external executives and business leaders across functional areas.