Director of Customer Experience Yaskawa America, Inc
Yaskawa is the leading global manufacturer of low and medium voltage variable frequency drives, servo systems, machine controllers and industrial robots.
Highly accomplished visionary with strong management skills and proven record of developing a high quality customer interaction culture and accomplishing significant improvement in business process efficiencies and customer satisfaction on a domestic and international level. Highly skilled data-driven individual with a demonstrated history of leading, building and implementing ERP, CRM, telephony and knowledge management systems. Adept at Variable Frequency Drives, Motion Controls, Servos, Management, Engineering, and Electrical Engineering. A strong support professional graduated from DeVry University-Illinois.
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