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Chun Ong Email Address


Job Title

Vice President of Customer Insights and Operations


WorldRemit is a financial services company which operates an online service that lets people send money to friends and family living abroad, using a computer, smartphone, or tablet.


Experienced C-suite leader covering broad range of functions including growth, strategy, operations management, customer success, data analytics, international expansion, HR & people strategy, and credit risk. I love helping digital businesses scale by relentlessly focusing on the end-to-end customer experience and achieving greater operational efficiencies (through building scalable processes, automation & developing the right team mindset). I have built high performing, globally distributed teams from scratch (in Europe, US and Asia) and led them through high pressure, hyper growth / constantly changing environments. I work hard on developing a consistent and thriving culture focused on collaboration & having a strong bias for execution throughout the organisation. My core belief is that people are what makes the company successful. My specialties: FinTech | Growth | Business strategy | Operations management | Cross-functional team leadership | International expansion | Start-ups & Scale-ups | End-to-end customer experience | Business development | Law

Last University
Based in London, England, United Kingdom.

Other people working at Worldremit:

A. Marques********@worldremit.com
Nuria GarcíaDigital Marketing Director
Ismail AhmedFounder and Chief Executive Officer
Ian ColeChief Financial Officer
Michael LiuBoard of Directors
Willy MutenzaMulticultural Marketing Consultant
Isabel Bolivar MbaAmericas Marketing Lead
Mary Clarence OmalayAnti Money Laundering Analyst
L. Mills******@worldremit.com
Chris HudsonSenior Engineering Manager
Alice Newton*******@worldremit.com
Nasir GhulamTechnical Director
Gabriella PoczoUnit Chief Information Officer SME Business Services
K. Molnar*******@worldremit.com
James FittonHead of Service Operations
Layla KidwaiDirector, Global Talent Acquisition
T. Murgatroyd**********@worldremit.com
Russ ThorntonChief Technology Officer

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