Chun Ong Email Address

Vice President of Customer Insights and Operations

WorldRemit is a financial services company which operates an online service that lets people send money to friends and family living abroad, using a computer, smartphone, or tablet.

Experienced C-suite leader covering broad range of functions including growth, strategy, operations management, customer success, data analytics, international expansion, HR & people strategy, and credit risk. I love helping digital businesses scale by relentlessly focusing on the end-to-end customer experience and achieving greater operational efficiencies (through building scalable processes, automation & developing the right team mindset). I have built high performing, globally distributed teams from scratch (in Europe, US and Asia) and led them through high pressure, hyper growth / constantly changing environments. I work hard on developing a consistent and thriving culture focused on collaboration & having a strong bias for execution throughout the organisation. My core belief is that people are what makes the company successful. My specialties: FinTech | Growth | Business strategy | Operations management | Cross-functional team leadership | International expansion | Start-ups & Scale-ups | End-to-end customer experience | Business development | Law