Ryan Davies Email Address
@wessexwater.co.uk
Head of Wholesale Customer Services
Wessex Water is an environmental services company that provides water supply and sewerage utility services.
Expert in delivering effortless, industry-leading, multi-channel customer experiences with a strong focus on business growth through CX, continuous improvement, transformational capability and compliance. Makes a difference by inspiring, teaching, protecting and being human with my teams. A great communicator with strong stakeholder management and delivery of complex projects Recent achievements include 50% increase in NPS scores for new customers, 18% increase in customer lifetime value, 5% growth in tenure of customer and 13% increase average contract value.
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